Michael Krumwiede

Michael Krumwiede is a Customer Support Engineer at Gearset. Michael has previous experience working as a Client Product Support Senior Analyst and Security Professional. In their previous role, they were responsible for providing resolutions to technical issues that clients were facing with setting up or operating their e-commerce shops. Michael was also responsible for partnering with product support group specialists to identify solutions to advertising bugs and product confusions. In their current role, they are responsible for facilitating a high-end customer experience related to support for e-commerce bugs and product confusions.

Michael Krumwiede received their Bachelor's degree in Law Enforcement and Justice Administration from Western Illinois University. Michael also attended Waubonsee Community College.

Michael Krumwiede reports to Luke Harris, VP of Customer Success. Some of their coworkers include Pearl Oyunbaatar - Customer Success Engineer, Kevin Slattery - Customer Success Engineer, and Josie Hardy - Customer Success Manager.