Rick Rhodes

Rick Rhodes is a seasoned IT professional with extensive experience in technical support and systems engineering. Currently serving as a Technical Support Engineer at Ensemble Health Partners since August 2018, Rick focuses on providing frontline support for hardware, software, and peripheral issues, while also managing service tickets in accordance with SLA protocols. Rick has previously held positions such as IT Support Analyst at BAE Systems, IT Support Specialist at SA IT Technology, and Customer Support Engineer at NCR Corporation. Additionally, Rick has experience as an Independent IT Consultant with Geeks on Site, and a background in procurement and IT management from roles at Belk and Goodridge. With a solid foundation as an AS/400 Systems Engineer at IBM Global Services, Rick holds a B.S. in Information Systems and a Bachelor's Degree in Information Technology from the University of Cincinnati.