Nabil Khan

Nabil Khan is an accomplished operations manager with extensive experience in optimizing processes and driving growth across various organizations. Currently serving as General Manager of Group Operations at Geidea Solutions since 2015, Nabil has successfully established a collections team that recovered millions in debt and implemented significant headcount savings while supporting a 40% market growth. Previous roles include General Manager of Operations, where a 6X increase in installation volume was achieved, and Director of Operations, resulting in a 75% improvement in maintenance performance. Nabil's earlier experience includes leadership positions at Mobily, Smart Link BPO Solutions, and Lloyds Banking Group, where revenue generation, efficiency improvements, and performance management were key highlights. Nabil holds an MBA in Contact Centre Operations Management from the University of Wales, Cardiff, and a BS in Computer Software Engineering from Karachi University.