Kyle Sawyer

Head Of Customer Service at Gelato

Kyle Sawyer has a diverse work experience. Kyle started their career as an Administrative Assistant at Deakin University from 2011 to 2017. Kyle then moved on to Decathlon Australia, where they worked as a Customer Happiness Officer from 2018 to 2019, before being promoted to Customer Happiness Leader from 2019 to 2021. At Decathlon, they managed a team, developed policies to increase customer satisfaction, and solved escalated inquiries. Kyle currently works at Gelato, starting in 2021 as a Customer Service Manager and later being promoted to Head of Customer Service. Their role at Gelato involves empowering the rapidly growing "creator economy" by providing local production and delivery of customized items.

Kyle Sawyer attended Monash University from 2011 to 2015, where they pursued a Bachelor of Business degree.

Links

Previous companies

Deakin University logo

Timeline

  • Head Of Customer Service

    December, 2023 - present

  • Customer Service Manager

    August, 2021

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