Nivas Raja

Princ Supp Ops Specialist at NortonLifeLock at Gen

Nivas Raja has extensive work experience in the field of product support and business operations. From 2012 to the present, they have been working at NortonLifeLock, starting as a Product Support Analyst and later transitioning to a role as a Product Support Engineer. In these positions, Nivas has handled escalation calls, attended high-priority customer calls, and addressed technical issues related to Norton Core Products. They have also participated in beta testing and provided feedback on new product releases. Additionally, Nivas has served as a Business Operations Analyst at NortonLifeLock. Prior to joining NortonLifeLock, Nivas worked at Sutherland Global Services as a Product Support professional from 2005 to 2009.

Nivas Raja has a strong educational background in computer science and technology. Nivas completed their Bachelor of Science degree in Computer Science from Jawaharlal Science College between 1997 and 2000. Following this, they pursued a Master of Computer Applications degree at Nehru Memorial College from 2000 to 2003.

In addition to their formal education, Nivas Raja has also obtained various certifications related to technology and project management. These include certifications in iOS 10 App Development Essentials 1, Agile Project Management, Windows Performance Toolkit, Six Sigma Fundamentals, and Windows 10 Anniversary Update Essential Training. These certifications were obtained from Lynda.com in September and October 2016.

Overall, Nivas Raja's education and certifications demonstrate their strong foundation in computer science and their commitment to continuous learning and professional development in the technology field.

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Timeline

  • Princ Supp Ops Specialist at NortonLifeLock

    June, 2021 - present

  • Product Support Engineer

    January, 2018

  • Business Operations Analyst

    July, 2015

  • Product Support Analyst

    December, 2012

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