Jaime Anderson is an accomplished professional in digital product management and workforce optimization, currently serving as the Senior Manager of Digital Product/AI WFO at Generac since September 2025. Prior experience includes roles as Director of Continuous Improvement and Director of Technology at Priceline, and Director of Member Experience at HealthEZ, where significant advancements in call center technology were made, including the implementation of cloud-based telephony systems and workforce optimization strategies. Previous positions feature consulting work at Q Consulting, and managerial roles at Penske Automotive Group, Portico Benefit Services, MoneyGram, Sleep Number Corporation, and Target, demonstrating a consistent focus on improving customer service operations and implementing technology solutions across various industries. Jaime holds a Bachelor's degree in Human Services from Metropolitan State.
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