General Motors Financial Company, Inc. is a financial services arm of General Motors. The company is a global provider of auto finance, with operations in the United States, Canada, Europe, China and Latin America. The company is headquartered in Fort Worth, Texas.

Finance

GM Financial

GM Financial's headquarters in Fort Worth, TX, United States

Susan Sheffield

Jim Nagy

Luis Moya Alfaro

Brian Fallon

Mike Urrutia

Christiaan Glastra

Amelia Addington

Charles Kordes

Neil Payne

Donald Berry

Ryan Scott

Keith Clifton

Jimmy Vance

Bob Bardusch

Douglas Clyma

Richard A. Gokenbach

Ben Johnson

Kelly Wyatt

Randy Hanna

Kyle Birch

Lesa Powell

Doug Johnson

Marcio Santos Frazão

Norma Khan

Howard Cobham

Enrique Mendoza

Rodrigo Lopes

Rafael E. Amoros

Mike Kanarios

The Leadership Team at GM Financial is responsible for guiding the strategic direction and overall management of the company. Composed of senior executives across key functional areas such as sales, finance, operations, and customer experience, the team collaborates to drive innovation, optimize financial services, and enhance customer satisfaction globally. Their leadership enables GM Financial to effectively navigate the automotive finance landscape while supporting General Motors' overarching business goals.

Leadership Team

The Finance and Accounting Team at GM Financial is responsible for managing the company's financial operations, ensuring accurate reporting, compliance, and strategic financial planning. This team oversees credit management, tax analysis, and profitability analytics, while facilitating effective cash and treasury operations. Collectively, they ensure that GM Financial remains financially sound and optimally positioned for growth in the global automotive finance market.

Finance and Accounting Team

The Information Technology Team at GM Financial is responsible for developing and maintaining robust technology solutions that support the company’s financial services operations globally. This team focuses on IT strategy, architecture, compliance, and infrastructure management, ensuring secure and efficient systems for auto finance. They also manage project governance, risk management, and the implementation of innovative software and network solutions to enhance operational effectiveness across various regions.

Information Technology Team

The Engineering and Development Team at GM Financial focuses on designing and implementing innovative technology solutions to enhance the company’s financial services. This team is responsible for developing and maintaining robust software applications, optimizing cloud infrastructure, and ensuring seamless integration of digital platforms. They also prioritize automation and security within development processes, working collaboratively to improve operational efficiency and deliver exceptional user experiences for both customers and internal stakeholders.

Engineering and Development Team

The Marketing and Sales Team at GM Financial is responsible for driving customer engagement and promoting financial products tailored for General Motors customers. This team develops and implements marketing strategies, oversees commercial lending services, and manages remarketing solutions to enhance brand visibility and support sales initiatives. Additionally, they coordinate cross-functional efforts in digital marketing, talent acquisition, and corporate communications to ensure a cohesive approach in achieving company objectives.

Marketing and Sales Team

The Customer Experience Team at GM Financial is dedicated to enhancing the overall customer journey by ensuring high-quality service delivery and continuous improvement. This team focuses on training and development, operational excellence, and leveraging customer feedback to optimize interactions across all touchpoints. By collaborating with various stakeholders, they aim to create a seamless and satisfying experience for customers engaging with GM Financial’s services globally.

Customer Experience Team

GM Financial

Org chart

Teams

Leadership Team

Finance and Accounting Team

Information Technology Team

Engineering and Development Team

Marketing and Sales Team

Customer Experience Team

Offices

GM Financial

Org chart

Teams

Leadership Team

Finance and Accounting Team

Information Technology Team

Engineering and Development Team

Marketing and Sales Team

Customer Experience Team

Offices

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