Usha Arum

Usha Arum currently serves as Vice President of IT Strategy Solutions and Transformation at GM Financial, a position held since October 2015, following roles as IT Director for New Markets and Strategic Initiatives and IT Program Manager. Usha's extensive experience in the financial services sector includes a tenure as Senior IT Project Manager at Ally Financial Inc., where expertise in Salesforce (CRM) and Pega solutions was developed. Earlier professional roles include Senior Business Analyst at GMAC, Scrum Master/Project Leader, and Senior Business Analyst at Credit Acceptance, along with Project Leader/Information Analyst at Electronic Data Systems, where leadership of offshore teams and technical support for HR applications were key responsibilities. Usha holds a Bachelor of Business Administration in Accounting Information Systems from Eastern Michigan University, completed between 1995 and 1997.