Nancy Gonzalez

GM Envolve CRM Manager at General Motors

Nancy Gonzalez is an experienced professional in digital marketing and customer relationship management, currently serving as the GM Envolve CRM Manager at General Motors since October 2014. In this role, Nancy leads the implementation of data-driven technologies, such as Salesforce Auto Cloud, to enhance business outcomes within GM Envolve. Previous positions at General Motors include Marketing Manager for CRM, Manager of Customer Account & Enterprise Payment, and roles focused on global digital marketing strategy, overseeing various campaigns and initiatives to build strong customer relations and drive online growth. Nancy's career spans multiple marketing and management positions within the automotive industry, bolstered by a strong educational background, including an MSIT in Marketing and Information Technology from Carnegie Mellon University and an MBA from the University of Denver.

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Timeline

  • GM Envolve CRM Manager

    February, 2022 - present

  • Marketing Manager Crm, GM Envolve

    September, 2021

  • Manager Customer Account & Enterprise Payment

    July, 2018

  • Center Of Learning, Global Integration & Infrastructure

    October, 2014

  • Global Digital Marketing Strategy, Integration & Execution

    September, 2011

  • General Motors, Global Digital Marketing & Advertising, Search & Display

    June, 2009

  • Customer Relationship Management & Digital Marketing Manager For Buick-pontiac-gmc

    October, 2008

  • Global Digital Web Strategy, Global Customer Network

    2005

  • Global Operations & Digital Marketing Manger, Gm.com

    April, 2002