Phil Colley

Phil Colley is an experienced digital engagement and customer experience professional, currently serving as Digital Engagement Customer Experience Manager at General Motors since March 2010. Colley's responsibilities include developing channel strategies and communications plans, leading content development for OnStar.com, enhancing self-service experiences, and implementing successful social media strategies that significantly increased engagement metrics. Prior roles at General Motors encompass brand marketing, communications management, and product communications, where Colley excelled in integrated communication planning and media relations. Earlier career highlights include account management at MSLGROUP and ASG Renaissance, focusing on media communications for automotive clients, as well as public relations for major events at Palace Sports and Entertainment. Colley holds a Bachelor's degree in Communications and Psychology from Oakland University.