Damaris Kleist

Damaris Kleist has a diverse background in project management, business development, and customer experience management. They have experience in strategische Entwicklung and have a strong educational background in Bank- und Finanzdienstleistungen. Currently, they serve as Head of Customer Experience Management at Generali Deutschland AG, focusing on customer insights, NPS, and conversion optimization. Prior to this, they worked as a Senior Project Manager Business Development at CosmosDirekt. Their expertise lies in project portfolio management and strategy development.