Selina Schiede is an accomplished professional with extensive experience in customer service, operations management, and sales development, currently serving as the Customer Service and Operations Manager at Generali Engagement Solutions GmbH since April 2023. Previously, Selina contributed significantly as a Customer Success Manager at EverReal, where responsibilities included facilitating the implementation of SaaS solutions and ensuring customer satisfaction. Additional roles include Teamlead Sales Development and Sales Development Representative at EverReal, as well as Sales Manager at Fineway, focusing on building B2B and B2C relationships within the tourism sector. Early career experience includes positions as a Recruitment Consultant at personic GmbH and advancing through the ranks to Banqueting Manager at Mercure Hotel München Neuperlach Süd. Selina holds a Master of Science in Business Psychology and a Bachelor of Arts in Tourism Economics, demonstrating a strong academic foundation in relevant fields.
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