Kathy Yost

Kathy Yost is an experienced professional specializing in customer service and operations management. Currently serving as the Customer Service and Marketing Manager at Coxreels since July 2016, Kathy has successfully led project management initiatives and developed a high-performing customer service team, significantly reducing the customer abandonment rate. Prior experience includes serving as Operations Manager at Clark & Associates from March 2013 to March 2016, where Kathy managed daily operations across multiple departments and established a collaborative inside sales team. Earlier, during tenure as Operations Manager at JDF Associates from September 1999 to August 2012, Kathy scaled the inside sales and marketing team and fostered strong partnerships between customer service and outside sales, driving sales growth and enhancing customer satisfaction. Kathy holds a degree from Harding University.