Catarina Barbosa

Catarina Barbosa is an accomplished professional with extensive experience in organizational leadership and management within the telecommunications sector. Currently serving as Head of Organization at Tranquilidade, Grupo GENERALI since July 2022, Catarina previously held roles such as Head of Wholesale Product Management and Head of Continuous Improvement Department at Altice Portugal, where responsibilities included the development, management, and reorganization of wholesale services, as well as overseeing customer service processes and cost reduction projects. With a strong foundation in business process outsourcing and transformation gained through various roles at Portugal Telecom and Accenture, Catarina is equipped with significant expertise in project management, strategic planning, and operational efficiency. Educational credentials include a degree from The Lisbon MBA Católica | Nova and multiple certifications in project management and analytics.