GenerAtion IT Group Ltd
Gerard Green is a seasoned IT professional with extensive experience in service delivery and technical account management. Currently serving as Service Delivery Manager at GenerAtion IT Group (PTY) Ltd since November 2023, Gerard specializes in outsourced IT service helpdesk and technical customer services with a focus on digital transformation, cloud, and cyber security solutions for the UK and South African markets. Previous roles include Technical Account Manager at Conosco and System Engineer at Always On IT (Pty) Ltd, among others. With a strong background in Windows Server preparation, network configuration, and IT management within the hospitality industry, Gerard has consistently maintained high standards in client relations and project management. Educational qualifications comprise a Bachelor of Commerce degree from the University of South Africa, alongside additional certifications and training from various institutions.
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GenerAtion IT Group Ltd
A next generation IT business, where exceptional customer care, meets the latest technologies and cost-effective helpdesk solutions. We transform the way businesses operate, with bullet-proof infrastructures that can operate anywhere anytime, so organisations can effortlessly focus on their priorities Offices in London UK, Pretoria, Stellenbosch and Durban, South Africa enable round-the-clock skilled resources at leading rates ioffered nternationally. We provide the following services to our customers; · Consultancy and Change Management · Cloud products and cloud managed services · Managed IT services · Cyber Security · Technical Customer Services and QA We partner with a number of strategic vendors, including but are not limited to; · Microsoft · Citrix · Acronis · iGel · Crowdstrike Our leadership team have a combined 60 years of experience delivering enterprise IT solutions and are passionate about enabling businesses to operate in the most optimum way so persistently watch the technology market and pro-actively suggest improvements to our customers. We’d be happy to talk to you about your business goals and how we and/or technology could help you achieve those.