Genesis Motor is the luxury vehicle division of the South Korean vehicle manufacturer Hyundai Motor Group.

Automotive

Genesis Motors

Genesis Motors' headquarters in Seoul, Republic of Korea

Won-Hee Lee

Erwin Raphael

Amy Marentic

Bianca B.

The Sales and Aftersales Operations team at Genesis Motor America is responsible for driving sales growth and enhancing customer satisfaction through comprehensive retail strategies and aftersales support. This team focuses on optimizing the retail experience, managing market performance, and ensuring effective operations across sales and service channels, while also facilitating training and development for staff. By working collaboratively with various stakeholders, they aim to elevate the luxury ownership experience for Genesis customers.

Sales and Aftersales Operations

This department manages operational activities related to Genesis brand performance and service delivery.

Genesis Operations

The Marketing and Communications team at Genesis Motor America develops and executes strategies to enhance brand awareness and customer loyalty for their luxury vehicles. They oversee various functions, including media strategy, digital marketing, experiential marketing, and multicultural branding, ensuring a cohesive and engaging message across all platforms. This team drives innovative marketing campaigns and initiatives that elevate the Genesis brand and deliver exceptional customer experiences.

Marketing and Communications

The Product Development and Engineering team at Genesis Motor America is responsible for designing and developing luxury vehicles that embody the brand's commitment to innovation, performance, and quality. This team collaborates on every stage of vehicle creation, from initial concept and digital modeling to engineering and quality assurance, ensuring that each model meets the highest standards of luxury and customer satisfaction.

Product Development and Engineering

This department oversees the management and governance of projects to ensure alignment with organizational objectives.

Project Governance

This department oversees aftersales strategies and operations to enhance customer satisfaction and drive service revenue.

Genesis Motors

Org chart

Teams

Sales and Aftersales Operations

Genesis Operations

Marketing and Communications

Product Development and Engineering

Project Governance

Aftersales Management

Offices

Genesis Motors

Org chart

Teams

Sales and Aftersales Operations

Genesis Operations

Marketing and Communications

Product Development and Engineering

Project Governance

Aftersales Management

Offices

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