genesisONE
Neramid Keo is a seasoned Solutions Architect at genesisONE since August 2012, specializing in the implementation and troubleshooting of software solutions and network connectivity issues for multifunction printers (MFPs). Prior experience includes roles as a Senior Copier Technician, providing on-site service for major brands, and a Technical Support Specialist for BP/Americas BSC, where network and POS support was offered to various sites. Previous positions also include Help Desk Analyst at Column Technologies, delivering technical support for diverse operating systems, and Field Service Technician at Impact Networking, focusing on the installation and maintenance of IT equipment. Neramid holds an Associate Degree in Applied Science from ITT Technical Institute, earned between 2002 and 2004.
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