Andrew Boland

Andrew Boland is a Principal Product Manager specializing in Workforce Engagement Management at Genesys. They have a background in Learning Technologies and extensive experience in product management and software development, where they have honed their skills in asking critical questions to understand user needs and challenges. Andrew has previously held roles at companies such as Orange, Silver Lining Solutions Ltd, and Carphone Warehouse, focusing on customer service and learning technologies. They earned a BSc Honours degree in International Relations from the University of Plymouth.