Dimitri Kutsenko is an experienced professional with a diverse background in business analysis, product management, and strategic engagement across various industries, including airlines, life sciences, and technology. Currently serving as Services Engagement Director at Genesys since November 2024, Dimitri has previously held significant roles at renowned organizations such as Salesforce, Lufthansa German Airlines, and Condat AG. With a strong focus on business intelligence, data analytics, and growth management, Dimitri has consistently excelled in driving strategic initiatives and fostering client relationships. Dimitri's education includes an MBA from Freie Universität Berlin, advanced training in coaching, design thinking, and leadership programs from prestigious institutions like INSEAD and IMD, alongside a specialization in machine learning engineering.
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