Dmitriy Vakulenko is a Principal Product Manager at Genesys, bringing 23 years of extensive experience in the WEM/WFM/WFO Contact Center field. Previously, Dmitriy held roles such as Senior Product Manager and Principal Professional Services WFM business consultant at Genesys, where they focused on product management, customer interactions, and engineering collaborations. Dmitriy also founded and managed PC Tier 3 Services, overseeing Genesys projects and professional services. They earned a Master's Degree from the National Technical University of Ukraine 'Kyiv Polytechnic Institute' after completing their studies from 1995 to 2001.
This person is not in any teams
This person is not in any offices