Douglas Ott currently serves as the Director of Healthcare Sales at Genesys, where the focus is on enhancing customer engagement in the healthcare sector. With extensive experience in healthcare sales, Douglas has held multiple leadership roles, including Vice President of Patient Experience and Innovation at SmartAction and National Account Director at FormFast. Prior to these positions, Douglas worked as a Sales Executive at TeleVox Solutions and led client operations for Fortune 500 healthcare clients at West Business Services. Douglas holds a Bachelor's degree in Business Administration, Management, and Operations from Rasmussen University, complemented by earlier educational experiences at Marian University and Daniel Webster College.
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