Erçin Altundağ

Erçin Altundağ is a seasoned professional in the technology and telecommunications sector, currently serving as Principal Solution Consultant at Genesys since July 2025. Prior to this role, Erçin was Lead Presales Manager at SESTEK, where responsibilities included managing presales processes and conducting product demonstrations for contact center solutions. From December 2010 to September 2024, Erçin held various positions at ISNET Telekomunikasyon A.S., culminating in the role of Sales Team Leader, overseeing a sales team and managing vendor communications. Other positions at ISNET included Account Manager, Technical Project Manager, and Application and Technical Support Engineer, focusing on sales, project management, and technical support for Avaya systems. Erçin holds a Bachelor's degree in Electrical & Electronics Engineering from Sakarya University, completed in 2009.