Greg Keselman is a Senior Software Quality Assurance Manager at Genesys, where leadership of a QA team comprising 15 engineers spans multiple global regions. Responsibilities include managing QA processes, participating in product design reviews, and ensuring compliance with CMMI level 3 standards. Greg's career at Genesys began in 1997, progressing through various roles, including QA Manager and Staff QA Engineer, where skills included developing QA processes and conducting a range of tests. Prior experience includes a tenure as Sr. QA Engineer at Alcatel-Lucent Enterprise, focusing on testing Voice over IP software, and earlier IT support roles. Education was completed at Heald Institute of Technology.
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