Guillaume Lardeux

Guillaume Lardeux is a seasoned executive with extensive experience in leadership roles at Genesys since 2012. Currently serving as SVP, Head of Transformation & Office of the CEO, Lardeux focuses on cross-functional alignment to support the company's growth. Previous positions include SVP & GM of Genesys Engage and CX Evolution, COO of Digital & AI, and SVP, Business Operations, where an emphasis was placed on operational excellence and transformation initiatives. Lardeux has also held roles in corporate transformation and M&A integration, successfully overseeing the integration of multiple companies into Genesys. Prior experience includes a Vice President position at Alcatel-Lucent, where Lardeux managed global R&D operations and quality. Lardeux holds an MBA from the Haas School of Business at the University of California, Berkeley, and a Master of Science in Computer Science from Eseo. Additionally, Lardeux contributes to the French American Chamber of Commerce and French Tech Austin as a board member and chair.