Jim Daniel is a seasoned professional with extensive experience in solution consulting and account management within the technology and telecommunications industries. Currently serving as a Senior Principal Solution Consultant at Genesys since June 2019, Jim focuses on business solutions and customer experiences related to Genesys CCaaS offerings. Previous roles include Enterprise Account Executive at Twilio Inc., Senior Solution Consultant at Genesys, Director of Product Management and Integrations at VPI, and several leadership positions in sales and account management. Jim's educational background includes a Bachelor of Arts in Business from Park University and attendance at Wichita State University.
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