Joe Smyth is the SVP of R&D, AI, Digital and Journey Management at Genesys. With a Bachelor of Engineering in Electronics from the University of Limerick, they have held various leadership roles in technology, including CTO and Co-Founder of Altocloud, and Senior Manager at Cisco. Joe's experience encompasses significant advancements in customer engagement, software design, and telecommunications, marked by multiple patents in VoIP and internet communications. They are known for their technical leadership and innovation in AI-driven customer journeys.
This person is not in the org chart
This person is not in any teams
This person is not in any offices