Joerg Feldmann is the CEO and Founder of kompaktwerk GmbH, specializing in optimizing customer dialogues through artificial intelligence since January 2008. In addition, Joerg serves as a Solution Partner at IntraFind Software AG, focusing on consulting and project management in enterprise search and generative AI applications. As a Business Partner for GoTo since 2018, Joerg enhances IT support through digitalization and automation solutions. At Genesys, also since 2018, Joerg develops AI-driven customer engagement platforms. Joerg's previous leadership roles include Senior Vice President positions at Deutsche Telekom and T-Systems, overseeing significant revenue and EBITDA, as well as key account management at HP. Joerg holds a Dipl. Wirt. Ing. in Nachrichtentechnik and Wirtschaft from Hochschule Niederrhein.
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