Genesys
Kimberly Chan is a seasoned professional with extensive experience in engagement and marketing communications. Currently serving as a Sr Regional Engagement Manager at Genesys since March 2022, Kimberly has successfully managed partner onboarding, optimization, enablement, and tracking. Previous roles include CRM at Yours and participation in the Digital Marketing Immersive course at General Assembly. With a background that includes project leadership for luxury brands at Directions Group Inc, Kimberly has developed skills in SEO, paid search and social ads, Google Analytics, email and content marketing, as well as branding and user experience design. Education includes a Master of Arts in History of Art from The University of Edinburgh and a Bachelor of Arts in Liberal Arts from Queen's University.
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Genesys
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Genesys is a company that sells customer experience and call center technology to mid-sized and large businesses.