Michael Carpenter is an experienced enterprise architect currently employed at Genesys since September 2005, where roles have included Senior Solution Architect, Solution Architect, Senior Principal Solutions Engineer, Principal Solution Engineer, and Senior Solutions Engineer. Prior to Genesys, Michael served as a Senior Sales Engineer at Intecom from October 1997 to September 2005 and held the position of Senior Systems Analyst at Barnett Technologies, Inc from June 1996 to October 1997. Earlier in Michael's career, a role as Local Systems Engineer was completed at Duke Energy from June 1985 to June 1996. Michael holds a Bachelor of Science in Electrical Engineering from North Carolina State University, obtained between 1980 and 1985.
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