Nikolei Zinsli

Nikolei Zinsli has extensive experience in web development and engineering, currently serving as Team Lead and Lead Engineer for Front-End at Genesys since December 2015. Responsibilities include managing a team focused on predictive engagements configuration and customer interaction analytics. Prior roles at Genesys include Senior Software Engineer and Front-End Software Engineer, where significant contributions were made to the development of a new CRM-like module for cloud-based customer engagement software. Freelance web design work complements a diverse career, assisting small businesses in creating effective online solutions. Earlier experience includes web development at Springthrough, Baudville, Tribinium Corp, Structure Interactive, and Netpenny.net, where skills in various technologies and client management were honed. Formal education includes a BAS in CIS/E-Commerce from Davenport University and an Associate's degree, strengthened by years of practical experience in the tech industry.