Petra Mueller

Petra Mueller is a strategic communicator and content-driven professional with over 10 years of experience in customer success, marketing, and partner engagement within the APAC region. Currently, Petra leads the Genesys Beyond Education business, where they have implemented scalable customer education strategies and enhanced internal communications frameworks, resulting in a 20% increase in training bookings. Previously, Petra held various roles at Genesys, including Diversity, Equity, and Inclusion Council Co-chair for APAC, fostering inclusive workplace practices through strategic initiatives and events. Petra holds a Bachelor of Liberal Arts in International & Global Studies from Shorter University and a diploma in Social Media and Community Management. Passionate about financial literacy, Petra strives to empower individuals through education and media.