Sharon Graves is a Sr. Technical Product Owner - Data Consumer Tools at Genesys, with over 30 years of experience in business, systems, and data analysis, coupled with over 10 years in project management. Previously, Sharon has held key roles at GoDaddy, Cigna, and CVS Caremark Corporation, contributing to cloud migration, business intelligence, and compliance reporting initiatives. Their expertise encompasses various technical tools and methodologies, including Tableau, AWS BigData, and Six Sigma. Sharon has also owned a training business and was a lead analyst in multiple significant projects, showcasing a strong track record in product ownership and technical solutions.
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