Evelyne Claude

Evelyne Claude is an experienced professional in customer service and operations, currently serving as Customer Service Operations Lead and Dedicated Customer Service Team Lead at Genetec since February 2016. Prior to this role, Evelyne held several positions, including Purchasing Coordinator at TM4, where responsibilities included managing purchase orders and supplier shipments, and Retail Sales Coordinator at Techniseal, focusing on sales reporting and customer interaction. Evelyne also gained experience as a Customer Relations Coordinator at Bombardier Aerospace and served as a Bank Reconciliation Analyst and Payments Investigator at Amdocs, where Evelyne was involved in customer care, payment reconciliation, and training new employees. Evelyne holds multiple certifications in Project Management from HEC Montréal and McGill University and is currently pursuing a certificate in Business Administration and Management at HEC Montréal.