Joe Di Ciocco is an experienced professional in technical support and client care, currently serving as a Dedicated Client Care Specialist at Genetec since February 2020, focusing on Genetec Professional Services and T1 Tech Support for Video Solutions. Prior to this role, Joe worked at Embrionix from May 2019 to January 2020, providing technical support for Video over IP/Fiber solutions. Joe's extensive background includes nearly nine years at Matrox from June 2010 to May 2019 as a Sales Consultant and Technical Support for the Video Division, managing sales requests across North America and worldwide, and representing the Video products group at the NAB Trade Show in Las Vegas in April 2016. Joe's career began at Cerberus Pyrotronics as an Engineering Designer from 1990 to 1992. Joe holds a D.E.C in Digital Systems Technology, obtained from Vanier College between 1987 and 1990.
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