Swapnil Jain is an experienced professional currently serving as a Product Support Specialist at Genetec since May 2021. In addition, Swapnil has worked as a Shift Manager at KFC since August 2018, where responsibilities included coaching employees and optimizing departmental productivity. Previously, Swapnil held the position of Technical Support Specialist at Pearson from August 2019 to May 2021, providing first-level support and troubleshooting issues for customers. Swapnil's career also includes a role as a Marketing Manager at Thermal Engitech Pvt. Ltd. in 2015. Educational qualifications include a PostGraduate Diploma in Computer and Information Systems Security from George Brown College, a Graduate Certificate in Information Technology from Fanshawe College, and an Engineer's Degree in Information Technology from L.D.R.P College of Engineering.
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