Dionysia Kontotasiou is a highly skilled professional with extensive experience in technical writing, project management, and customer success, currently serving as Head of Integrations & Privacy at Convert.com since September 2017. Dionysia has a demonstrated ability to manage customer support issues, troubleshoot technical challenges, and produce technical documentation. Previous roles include Project Manager & MediaWiki Specialist at the Geneva International Centre for Humanitarian Demining, where technical management of web development projects was key, and Technical Writer at both ZALORA Group and Flux7 Inc., contributing to internal documentation and knowledge sharing. Dionysia's educational background includes a Master’s Degree in Medical Informatics and a Diploma in Electrical and Computer Engineering, both from Aristotle University of Thessaloniki.
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