Jennifer Pecoraro currently serves as the Manager of Client Experience at Genius since June 2025. Prior to this role, Jennifer worked as an Enterprise Customer Success Manager at User Interviews from April 2021 to May 2025, focusing on onboarding clients and fostering relationships to enhance user insights. Between November 2010 and April 2021, Jennifer held various positions at Anthology Inc, including Onboarding Customer Success Manager and Support Team Manager, where responsibilities included managing client onboarding, monitoring service performance, and training new employees. Jennifer's experience also includes internships in assessment at Buffalo State University and previous freelance writing for Buffalo Magazine. Jennifer holds a Master of Science in Higher Education & Student Affairs Administration from Buffalo State University and a Bachelor of Arts in English from the University at Buffalo.
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