Abish Kumar is currently the Assistant Operations Manager at Genpact, where they focus on team leadership and driving operational excellence. With over 3.5 years of experience in managing cross-functional teams, Abish has previously held roles as a Customer Service Representative at SYKES, a Team Manager at Sutherland, and a Technical Support Engineer at CSS Corp ICT Services. In addition to their extensive experience in the call center management sector across various regions, Abish is pursuing a Bachelor of Commerce degree at Osmania University.
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