Gargi Roy

Garge Roy is an experienced HR Manager at Genpact since July 2011, adept at managing complete recruitment cycles and enhancing internal strategies for effective candidate sourcing. Previously, Garge held roles as a Team Lead, overseeing operations across eight European countries and generating $2.3 million in business annually, as well as serving as a Quality Analyst responsible for inbound audits and process improvements. Prior experience includes working as a Service Recovery Manager at Bharti Airtel, where Garge ensured service quality across multiple telecom circles and collaborated with key partners to drive process enhancements. Garge holds a Master's degree in Mass Communication from Bhartiya Vidya Bhavan and a Bachelor's degree in English from the University of Calcutta.