Poonam Masand

Poonam Masand is an accomplished professional with extensive experience in consulting and leadership within the technology and business process outsourcing sectors. Currently serving as Director of Data Tech AI Consulting and Digital Transformation at Genpact, Poonam has held various senior roles including Assistant Vice President at Mphasis and Associate Vice President of Solutions, CRM, and Business Development. Additional experience includes consulting for multiple industries as an Independent Consultant and serving as AVP of Consulting and Transitions at CoreBPO Ltd, as well as a managerial position at American Express. Poonam holds a degree in Commerce from Jesus & Mary College, Delhi University, and is also a qualified ICWA from the Institute of Cost Accountants of India.