Ruban Raj is a dedicated IT professional with over 9 years of experience in production support and incident management within the Banking, Financial Services, and Insurance (BFSI) sectors. Currently serving as a Lead Consultant at Genpact, they focus on troubleshooting, monitoring, and disaster recovery to enhance service availability. Previously, Ruban held positions as a Systems Operations Analyst at Wells Fargo and as a Senior Consultant at LTIMindtree, where they improved system performance and provided consultative assistance for technical issues. Ruban earned a Master of Computer Applications from Anna University Chennai and a Bachelor of Computer Applications from Christ University, Bangalore.
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