Paul MacAluso

Paul Macaluso is an experienced operations analyst with a career spanning multiple roles at Genuine Parts Company since April 2005, specializing in third-party integrations and digital services. In the position of Senior Operations Analyst, Paul facilitates the integration of the NAPA Parts Catalog and resolves issues prior to escalating them to the development team. Previous roles include managing customer expectations as a Senior Analyst for NAPA Digital, providing technical support and training within the Commercial Systems Group, and overseeing a technical support team as a Technical Support Manager. Paul has a strong foundation in sales and technical training, having worked as a Sales Agent at Sprint and as a Coordinator/Technical Support Trainer at Berry College. Additionally, Paul's early career includes sales and management experience at SYNNEX and Blockbuster. Paul holds educational credentials from Erie Community College and Amherst High School.