Kimberly S. Blankenship

Kimberly S. Blankenship is a seasoned professional with extensive experience in operations and quality analysis within the insurance sector. Since May 1999, Kimberly has held the position of Senior Manager for Operations Quality Analysis at Genworth, overseeing customer service and claims call center operations while enforcing quality standards and facilitating process improvements. Additionally, Kimberly served as Senior Manager for Long Term Care insurance, where responsibilities included managing staff and planning departmental activities. Kimberly's leadership skills were previously demonstrated as a Team Leader managing a group of 15-25 associates in Life New Business, as well as in an earlier role as a Customer Service Representative at J.Crew from 1993 to 1999. Academically, Kimberly holds an Associate's degree in Business Administration and Management from Averett University and has furthered education at the University of Virginia Darden School of Business.