Talita Aquino

Talita Aquino is a seasoned professional in customer success and account management, currently serving as a Senior Customer Success Manager at Geofusion since January 2020, where an impressive portfolio retention rate of over 90% was achieved in 2021. Previously, Talita held roles such as Customer Success Manager at Obras Online CRM, Key Account Manager at Asterplas Embalagens Plásticas, and Production Planning Consultant at Made In Japan Designers, gaining extensive experience in client training, B2B negotiations, and process management. Talita's career also includes managerial experience in retail with Bijouarts Acessórios Femininos and communication supervision at Whirlpool Corporation. Talita's educational background comprises degrees from Anhanguera Educacional in Marketing and advanced training in Customer Experience from WCES and MBA SEDA Executive Education.