Derek Wasdin

Derek Wasdin is an experienced telecommunications professional currently serving as the Contact Center and Telecom Manager at the Georgia Department of Community Health, managing the telecom infrastructure for medical benefits. With a diverse background that includes roles as an Assistant Scoutmaster with the Boy Scouts of America, Telecom Support Specialist at Apex Systems, and Service Operations Expert at Alcon, Derek has extensive knowledge in telecom support and infrastructure management. During a long tenure at Novartis, responsibilities encompassed regional service management, vendor management, and global voice services management for a large user base. Derek's earlier roles include telecom specialist positions and project management, showcasing a solid foundation in communications and operational support. Derek holds a degree from Columbus State University, obtained between 1990 and 1994.