Georgia Institute of Technology
Brenda Johnson, MSLD, is a seasoned professional with extensive experience in benefits and customer service roles across various industries. Currently serving as a Senior Benefits & Retirement Specialist at the Georgia Institute of Technology since October 2018, Brenda specializes in resolving plan issues and reconciling vendor discrepancy reports. Previous roles include Consumer Advisor/Billing Representative at YouDecide.com, Senior Customer Service Associate/On Floor Supervisor at Aon Hewitt, and Customer Service Representative at Medical Modalities, among others. Brenda holds a Master of Science in Strategic Leadership Development from Clayton State University, along with certifications in COVID-19 Contact Tracing and Human Resource Management. Brenda's academic background also includes a Bachelor of Arts in Sociology from the University of North Carolina at Charlotte.
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