Ricky Brown

Ricky Brown has a diverse background in the telecommunications industry, with experience working for multiple companies. Ricky started their career at Sprint Nextel in 2012, where they served as a Technical Support Specialist II and played a key role in resolving network trouble tickets for business and government customers. Ricky then joined Hewlett-Packard in 2013 as a Network Support Engineer, where they provided assistance to contract clients in configuring and maintaining network operations. Ricky analyzed clients' networks and equipment after outages and equipment failures to determine root cause and implemented proactive measures for maximum uptime. In 2016, Ricky joined Level 3 Communications as an IP TECH II, where they continued to contribute to network operations. Most recently, in 2022, they began working for Georgia System Operations Corporation as a Network Operations Center Technician. The precise timeline and details for their role at Georgia System Operations Corporation are not specified. Overall, Ricky's experience demonstrates their expertise in network operations, troubleshooting, and customer support in the telecommunications industry.

Ricky Brown obtained an Associate's degree in Information Technology from Strayer University, where they studied from 2020 to 2022. In addition to their degree, Ricky holds a certification in A+ from CompTIA, which they obtained in May 2010. Ricky also has a certification as a Cisco Certified Network Associate (CCNA), although the specific date of obtaining this certification is not provided.