Katie Billings

Katie Billings is an experienced professional with a diverse background in customer service and operational roles, currently serving as a Network Operations Center Technician at IntelePeer since 2014. In this position, Katie provides front-line support for SIP trunking and IP address changes, as well as troubleshooting alarms and maintaining vendor relations. Prior experience includes roles at Comcast, where Katie developed customer experience protocols, and at Rocwind Canine Center, where Katie managed customer interactions and care for dogs. Additional experience spans various customer service and administrative positions in industries such as aviation, government, and retail. Katie holds a BA in English Education with a minor in Communication from the University of Northern Colorado.