Dmytro Zaremba is a seasoned professional in customer support and team management, currently serving as a Customer Support Manager at GeoZilla since November 2021. Prior to this role, Dmytro was a Team Manager at Webhelp, overseeing a team of 18 content moderators and ensuring the achievement of KPIs and SLAs. With extensive experience as a Team Lead at Runway > Your Outsourcing Partner, responsibilities included managing a team of 20 agents and conducting training and status meetings. Dmytro's career also encompasses roles as a Team Leader Assistant and Customer Support Representative, alongside earlier positions in teaching and administration. Dmytro holds a Master’s and Bachelor’s Degree in International Economics from Ukrainian State University of Finance and International Trade.