Dolores Chastain has extensive experience in customer care and operations management, currently serving in the Northeast Region Customer Care at Gerber Plumbing Fixtures since April 2018. Prior to this role, Dolores held various positions at Macy's from October 1999 to April 2018, including Assistant Operations Manager, where responsibilities encompassed expense management, staffing, customer service, and maintaining operational efficiency. Additional roles at Macy's included ASTS Supervisor & HR Representative and Customer Service & Cash Office Associate, focusing on staffing, payroll, inventory control, and customer interactions. Earlier career achievements include leadership roles at Marshall Field's as Children's Department Lead and Carson Pirie Scott as Selling Manager, demonstrating a strong track record in sales, team management, and customer service. Dolores Chastain holds a High School Diploma from Resurrection Catholic High School.
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